What are the responsibilities and job description for the Artificial Intelligence Customer Advocate position at Codeium?
About the Role
As an AI Support Engineer, you will be responsible for defining processes and building automations to streamline our support function. You will escalate, resolve, and educate customers on solutions. You will document learnings about failure modalities across use and deployment and distribute that knowledge to end customers and internal engineering teams. You will test each release and automate parts of the QA process using your CS and AI skills.
As an AI Support Engineer, you will be responsible for defining processes and building automations to streamline our support function. You will escalate, resolve, and educate customers on solutions. You will document learnings about failure modalities across use and deployment and distribute that knowledge to end customers and internal engineering teams. You will test each release and automate parts of the QA process using your CS and AI skills.
