Administrative Support

Job Title: Administrative Support

Reports To: Community Services Director

FLSA Status: Non-Exempt

SUMMARY

Under the direct supervision of the Community Services Director, the Administrative Support position is responsible for providing essential administrative support as the first point of contact for our clients and partners. The Administrative Support position helps to achieve the County’s mission of serving the community in a passionate and positive manner. This position may be responsible for handling sensitive client and County information, which requires that they maintain a high level of professionalism and confidentiality.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to:

• Welcome clients and visitors, ensuring a friendly and professional environment.
• Handle routine communication including telephone calls, emails and mail.
• Respond to inquiries and provide accurate resource information to clients and the public.
• Assist clients with registration for services, programs, and events, providing guidance and ensuring all necessary documentation is completed accurately.
• Manage and maintain the organization’s website and social media accounts to keep the community informed of services, events, and updates.
• Assist the Director with the implementation and tracking of social service strategic planning goals.
• Organize and coordinate meetings, including scheduling, preparing agendas, taking minutes, and distributing follow-up materials.
• Plan and support events, including community outreach initiatives and educational workshops.
• Prepare reports and documentation as needed; maintain accurate records in accordance with program requirements and county policies.
• Provide general administrative support to the Director and other team members, handling tasks as they arise.

SECONDARY DUTIES:

• Attend training, seminars, workshops and meetings as deemed necessary.
• Assist co-workers with their duties as deemed necessary.
• Perform duties in a manner consistent with safe practices and policies.
• Perform other such duties and functions as deemed necessary.
• Assist with grant proposals as requested.

MINIMUM QUALIFICATIONS and SKILLS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• H.S. Diploma or G.E.D. required.
• Associate’s degree in administrative support, communications, or related field preferred, or an equivalent combination of education and experience.
• A minimum of two years’ experience in an administrative or customer service role, preferably in a social services or non-profit environment.
• Ability to operate computer systems and software such Microsoft Word, Excel, Outlook, copy machine, fax machine, calculator, and Internet.
• Experience with social media platforms and website management.
• Knowledge of record keeping and filing procedures.
• Ability to demonstrate strong communication skills, both verbally and in writing.
• Demonstrated teamwork and customer service skills.
• Ability to establish and maintain effective working relationships with other employees, other agency employees and the public.
• Excellent organizational skills with the ability to manage multiple tasks and prioritize them effectively.
• Ability to handle sensitive and confidential information with discretion.
• Ability to work effectively with clients of varied ages and backgrounds who are economically and/or socially disadvantaged.

EXAMINATION, TESTING, AND CERTIFICATION

• Must possess a valid driver’s license and must be legally authorized to work in the United States. As part of the hiring process, all employees are required to complete the Form I-9 and verify their identity and employment eligibility.
• Successful competition in written and/or oral interviews.
• Other such examination as deemed appropriate and necessary by the County.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
• The employee frequently is required to stand, sit, and reach with hands and arms.
• The employee is occasionally required to walk and stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 10 pounds occasionally up to 20 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.

Job Type: Full-time

Pay: From $22.35 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $22