Family Medicine Director

Position Summary:

The Family Medicine Director at Codman Square Health Center is a critical leadership role responsible for overseeing the clinical and administrative operations of the Family Medicine Department. The Director will play a key role in enhancing patient care quality, driving community health initiatives, and aligning the department's goals with the broader mission of the health center. This role requires a seasoned leader committed to improving health outcomes and fostering a culture of excellence and collaboration within the team.

Key Responsibilities:

1. Clinical Leadership and Patient Care Excellence

• Clinical Oversight: Provide clinical leadership for the Family Medicine Department, ensuring care delivery meets the highest evidence-based practice standards. Oversee the development, implementation, and evaluation of clinical protocols to ensure consistency and quality across the department.
• Patient Care: Directly engage in patient care, modeling best practices for other providers. Lead efforts to continually improve patient experience, outcomes, and satisfaction within the department.
• Quality Improvement: Lead quality improvement initiatives to enhance patient outcomes, reduce healthcare disparities, and improve primary care services' overall effectiveness. Utilize data-driven approaches to assess and advance the quality of care.

2. Operational and Financial Management

• Departmental Operations: Oversee the day-to-day operations of the Family Medicine Department, ensuring efficient workflow, optimal staffing levels, and effective resource allocation. Collaborate with the operations team to develop and refine scheduling templates and provider productivity metrics.
• Budget Management: Manage the departmental budget in collaboration with the CMO, ensuring that financial targets are met while maintaining high standards of care. Review financial performance regularly and implement strategies to optimize revenue generation and cost control.
• Resource Allocation: Ensure that the Family Medicine Department is adequately resourced regarding personnel, equipment, and supplies. Advocate for necessary investments to support the department’s goals and enhance patient care.

3. Staff Supervision and Development

• Team Leadership: The Associate Director of Family Medicine reports directly to this position. As the Director of FM, you will supervise a multidisciplinary team of physicians, nurse practitioners, physician assistants, and support staff. Provide ongoing mentorship, guidance, and support to ensure professional growth and high morale among team members.
• Performance Evaluation: Conduct regular performance evaluations for all providers, including annual reviews and interim assessments as needed. Address performance issues proactively, providing constructive feedback and supporting professional development plans.
• Recruitment and Retention: Lead recruitment efforts for the Family Medicine Department, ensuring that hiring aligns with the health center’s mission and values. Implement strategies to retain top talent, fostering a supportive and inclusive work environment.

4. Community Engagement and Outreach

• Community Integration: Engage with the local community to understand and address their primary care needs. Develop and implement community outreach programs to increase access to care, particularly for underserved populations.
• Partnership Building: Establish and maintain partnerships with local organizations, schools, and other stakeholders to promote community health and expand the reach of the Family Medicine Department’s services.
•  Health Promotion: Lead preventive care, chronic disease management, and health education initiatives. Collaborate with public health entities to implement programs that address social determinants of health and reduce health disparities.

5. Strategic Planning and Innovation

• Strategic Alignment: Work closely with the CMO and Senior Leadership Team to develop and implement strategic plans for the Family Medicine Department that align with Codman Square Health Center's overall goals. Contribute to developing organizational strategies that enhance the center’s impact and sustainability.
• Innovation: Champion integrating new technologies and innovative care models within the department. Explore opportunities to expand services, such as telemedicine or integrated care models, that improve access and patient outcomes.
• Program Development: Identify and implement new programs or services that meet the community's evolving needs. Monitor and evaluate these initiatives' success, making necessary adjustments to ensure they achieve their intended impact.

6. Compliance and Risk Management

• Regulatory Compliance: Ensure that the Family Medicine Department adheres to all relevant local, state, and federal regulations and accreditation standards. Lead efforts to prepare for and respond to regulatory audits and inspections.
• Risk Management: Develop and implement risk management strategies to minimize liability and ensure patient safety. Regularly review and update departmental policies and procedures to reflect best practices and regulatory requirements.

Qualifications

• Education: MD or DO, licensed to practice in Massachusetts with at least five years of clinical experience, including at least two years in a leadership role within a primary care or family medicine setting.
• Experience: Demonstrated experience in managing a multidisciplinary healthcare team, with a strong track record of improving clinical quality, operational efficiency, and patient satisfaction.
• Skills: Strong leadership and management skills, with the ability to inspire and guide a team toward achieving strategic objectives. Excellent communication and interpersonal skills, with the ability to build effective relationships with staff, patients, and community partners.

Working Conditions:

• Environment: The role requires a blend of clinical and administrative duties, with the expectation of maintaining a clinical practice within the department.
• Physical Requirements: The position may involve some physical activity, including standing for extended periods during patient care and occasional lifting of supplies and equipment.

Core Competencies:

• Leadership: Proven ability to lead with integrity, accountability, and a commitment to the mission and values of Codman Square Health Center.
• Community Focus: Deep understanding of and connection to the community served by the health center, with a passion for improving health outcomes through accessible and equitable care.
• Innovation: A proactive approach to healthcare delivery, leveraging new technologies and care models to meet patient needs and enhance service delivery.

Codman Square Health Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.