What are the responsibilities and job description for the Customer Service Specialist position at Cody Burroughs - State Farm Insurance Agent?
Company Description
State Farm office providing Insurance and Financial Services to the State of Illinois
Role Description
This is a full-time on-site role for a Customer Service Specialist at Cody Burroughs - State Farm Insurance Agent in Spring Valley, IL. The Customer Service Specialist will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering an exceptional customer experience.
Qualifications
- Current property/casualty license is a plus
- Customer Support and Customer Satisfaction skills
- Phone Etiquette and Customer Service skills
- Experience in enhancing Customer Experience
- Excellent communication and interpersonal abilities
- Strong problem-solving skills
- Attention to detail and organizational skills
- Ability to work effectively in a team
- Previous experience in a customer service role is a plus