Custodial Technician Team Lead

Description

SUMMARY:

Ensure that tasks and projects are completed during the scheduled shift.  The Custodial Maintenance Team Lead may supervise shift personnel as designated by Custodial Maintenance Manager.

RESPONSIBILITIES:

• Supervise staff to ensure department duties and goals are met as mandated by Custodial Maintenance Manager.
• Assist manager in documenting shift personnel, attendance, and scheduling.
• Report shift performance and accomplishments of duties, goals, and tasks on the daily maintenance form providing one copy to the manager and placing one copy in the individual log.
• Ensure all tables, chairs, and other equipment is set up for all bingo sessions, workshops, and special events.
• Clean appropriate facilities after all bingo session, workshops, and special events.
• Assist work team in maintaining cleanliness of all interior carpets, floors, restrooms, tables, chairs, windows, machines, glass doors, blinds, offices, entries, walls, outside of gaming machines and their bases, and other interior fixtures to include dusting, waxing, and polishing all inside vertical and horizontal surfaces and documenting completions of these projects on the daily maintenance form.
• Remove snow and de-ice sidewalks and walkways as needed.
• Load/unload equipment and/or supplies as needed by casino. 
• Submit written notification to facility maintenance manager of any fixture or equipment not working properly.
• Attend all department team meetings, workshops, and training sessions as delegated by manager.
• Immediately notify manager on duty or bingo manager of any complaints or concerns customers may have and bring manager to the customer to achieve positive resolution if needed.
• Perform other duties as assigned.

Qualifications

QUALIFICATIONS

Education/Experience:

• High school diploma or equivalent is preferred.

Skills/Knowledge:

• Must have strong verbal communication skills.
• Must be able to provide excellent customer service.
• Professional conduct including good attendance and ability to maintain professionalism at all times.
• Must have a positive attitude.
• Basic understanding of custodial equipment and its uses preferred.
• Previous supervisory experience is preferred.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

This description has been designed to indicate the general nature and level of work performed by employees within this position.  The actual duties, responsibilities, and qualifications may vary based on assignment or group.

The Coeur d'Alene Casino Resort Hotel practices Indian Preference in hiring in the following order: 1. Coeur d’Alene Tribal Members, 2. Spouses and/or children of CDA Members, 3. Other enrolled members of Federally Recognized Tribes and 4. All other applicants.