Marketing Communication Specialist

Job Summary 

This role embodies the voice of our brand across social media, email, and website communication. Ideal candidates will possess exceptional writing skills and a discerning eye for design and photography. Responsibilities include managing a content calendar for all channels and ensuring accurate information delivery to our esteemed Guests.

This is an in-person, full time Monday-Friday position.

Essential Functions

• Work within CRM to create email campaigns and segmented lists
• Capture compelling content via iPhone for social media
• Compile content into relevant and trending posts including reels.
• Write, proofread, and revise marketing copy for accuracy and clarity.
• Develop and implement strategies to improve email experience and revenue generation
• Track and analyze campaign performances post-send and continually evaluate strategies, report results to the Marketing team.
• Maintain and grow the database of emails and identify lead capturing opportunities.
• Identify best practices for communication channels (email and social)
• Execute competitive analysis to identify areas of growth opportunities
• Coordinate and monitor the maintenance, integrity, and security of relevant CRM databases and social media pages

Job Requirements 

• Demonstrated ability to write creative, effective content.
• Demonstrated ability to create enticing reels, layouts, graphics and edit photos.
• Experience managing business social media pages preferred.
• Basic proficiency in Canva and PicMonkey.
• Proficient in Microsoft Office Suite, specifically Excel.
• Prior experience with CRMs preferred.
• Advertising/Marketing experience or degree preferred.
• Strong communication and interpersonal skills.
• Experience working in a fast-paced environment with time sensitive deadlines.

COMPENSATION & BENEFITS OPPORTUNITIES

Compensation: Salary DOE

Work Perks:

• Employee meal program
• FREE parking
• Uniform provided - with in-house laundry

Medical, Dental, Vision & Life Insurance, Flexible Reimbursement Plan:

• Full Time Employees are offered these benefits first of the month following 60 days of employment
• Must maintain a minimum of 30 hours per week or more.
• Variable hour team members could be eligible 12 months after their date of hire, with supervisor approval, so long as they have averaged 30 hours per week throughout their first year.

401K Plan:

• Team members are eligible to participate at the age of 21 or greater and at the 1st of the month following 60 days of employment.
• 50% match up to a 4% contribution from the team member.

PTO:

• 6 months gets 7 PTO days - 728 hours (average 28 hours per week)
• 1 year gets 10 PTO days - 1,456 hours (average 28 hours per week)
• 2-4 years gets 15 PTO days - 1,456 hours (average 28 hours per week)
• 5 years gets 20 PTO days - 1,200 hours (average 23 hours per week)

Holiday Pay:

• Hourly team members who work on Thanksgiving and Christmas will be paid their wage at time and a half.

Employee Discounts:

• Team members enjoy 10-25% off at our beautiful Spa, 20% off at Hagadone Restaurants and Lounges (includes immediate family members and 2 friends), Free daily cruises (team member only, upon availability), and discounted room rates just to name a few!