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Customer Service Representative

Coffee City USA
Tyler, TX Full Time
POSTED ON 5/30/2024 CLOSED ON 6/4/2024

What are the responsibilities and job description for the Customer Service Representative position at Coffee City USA?

Customer Service

Coffee City USA, a local coffee roaster in Tyler, TX is looking to add a friendly, confident team player in a support role.

The candidates we want to talk to will be:

· Strong in both written and verbal communication to convey all company messaging in a positive, professional manner

· Solution-oriented – as we grow we have new challenges to navigate

· Attentive to detail

· Teachable

· Willing to learn and maintain product knowledge

· Comfortable to an advanced beginner level in Microsoft Office

· Customer Service Experience 1 years

If you enjoy the buzz of small business where your work ethic and integrity will be valued, we would love to hear from you.

Please tell us in your cover letter what excites you most about working with a small business as well as any experience you have working in customer service, customer relations management software, data entry.

Also please attach your resume which we will actually read through.

Full-time M-F 8 am - 5 pm

Benefits to include health insurance/paid time off

Job Type: Full-time

Benefits:

  • Health insurance
  • Paid time off

Experience level:

  • 1 year
  • 2 years

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

Salary : $13

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