Shift Lead

Job Title: Shift Lead

Location: 801 N Fairfax Ave Los Angeles, CA

Company: Coffee Commissary

Job Type: Full-Time

About Us:

Coffee Commissary is a hub for coffee enthusiasts who appreciate quality, creativity, and community. We pride ourselves on delivering exceptional coffee experiences, crafted with care and precision. Our Fairfax location is seeking a passionate and experienced shift lead to take the reins in leading our barista team and ensuring that every cup served meets our high standards.

Job Description:

As a shift Lead at Coffee Commissary Fairfax, you will be responsible for overseeing the daily operations of the barista team, ensuring that all beverages are prepared to perfection, and maintaining a welcoming environment for both customers and staff. This role is ideal for someone with a deep knowledge of specialty coffee, strong leadership skills, and a commitment to providing outstanding customer service.

Key Responsibilities:

• Lead and mentor the barista team, fostering a positive and collaborative work environment.
• Prepare and serve a variety of coffee beverages, ensuring each drink meets Coffee Commissary’s quality standards.
• Maintain a deep understanding of coffee beans, brewing methods, and equipment to ensure the highest quality in every cup.
• Train new baristas and provide ongoing coaching to improve skills and knowledge across the team.
• Manage inventory levels and order supplies as needed to ensure the café runs smoothly.
• Handle customer inquiries and feedback with professionalism and a focus on enhancing the customer experience.
• Ensure all equipment is properly maintained and cleaned according to company standards.
• Assist in creating and maintaining an inviting atmosphere in the café, including the setup and presentation of the coffee bar.
• Collaborate with the management team on menu development, promotions, and other initiatives to drive customer satisfaction and sales.
• Oversee the opening and closing procedures, ensuring all tasks are completed efficiently.

Qualifications:

• Proven experience as a barista, with a strong understanding of specialty coffee.
• Previous leadership experience in a café or coffee shop is preferred.
• Passion for coffee and a commitment to delivering an exceptional customer experience.
• Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
• Strong organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Flexibility to work a variety of shifts, including weekends and holidays.
• A positive attitude and a willingness to continuously learn and grow.

What We Offer:

• Competitive pay with opportunities for tips.
• Professional development opportunities, including advanced coffee training.
• Employee discounts on coffee and other products.
• A supportive, team-oriented work environment.
• Opportunities for growth within the company.

How to Apply:

If you’re passionate about coffee and ready to lead a team of like-minded individuals, we’d love to hear from you! Please submit your resume and a cover letter detailing your experience and why you’d be a great fit as shift lead at Coffee Commissary Fairfax.

Coffee Commissary is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.