Assistant General Manager

JOIN OUR TEAM!? 

Our team is our most important guest! 

It’s not just a job, but an opportunity to grow by having fun and becoming part of the Coffee Cup Travel Plaza TA Express! We focus on teamwork, community, efficiency, hard work, and autonomy to create a focused and positive workplace that benefits our team and guests. 

Benefits available for all team members include: 

• Weekly pay 

• 401(k) with company matching 

• Paid Time Off 

• Premium pay for overnight shift 

• Opportunity for wage increase after certifications & annual merit review 

• Coffee Cup scholarships for recently graduated team members or children of team members (select locations) 

• Access to Employee Assistance Program 

• Coffee Cup Wellness Program 

• Team recognition reward program 

• Free birthday meal 

• Shift meal 50% discount 

• Team member referral bonus 

• Years of Service gift & bonus 

• Free coffee & fountain drink while on shift 

• Corporate Coaching

Additional benefits for full-time team members include: 

• Company-sponsored Health Plan

• Health Savings Account 

• Vision, Dental, & Life Insurance  

• Flexible spending accounts- medical and childcare 

• Short Term Disability 

Compensation:

• Range: $25.00 - $30.00 depending on experience & location.
• Shift differential $2.00 to $3.00 depending on location.

Summary of Position

Assistant Manager - Fuel Desk. Focus to include Fuel Desk, Merchandising Floor, General Maintenance, and Customer Service. Directs and coordinates activities of all Fuel Desk operations and works alongside the General Manager by facilitating an environment that promotes the highest level of guest service.

Essential Responsibilities:

• Oversee the responsibilities of all shift leaders and employees.
• Govern employee hours to the set schedule and store operation budget.
• Work closely with store vendors and promote monthly sales and specials based on company objectives.
• Train, motivate, mentor, and develop store-level personnel within the store to meet company goals.
• Build an atmosphere that demonstrates pride in teamwork and in serving the customer.
• Ensure that Coffee Cup Travel Plaza company standards, procedures, and policies are adhered to.
• Responsible for the safeguarding of the store, cash, and inventory control.
• Responsible for store appearance.
• Complete all required paperwork accurately, neatly, and timely as per company standards.
• Minimize controllable store expenses by following company guidelines involving the handling of spoilage, breakage, and items that are for store use.
• Complete all other store tasks and activities assigned by your General Manager in a prompt, cooperative, enthusiastic, and accurate manner.

Desired Skills & Experience

• Preferred minimum of 5 years in the truck stop travel plaza, convenience store, or retail industry.
• Minimum 3 years management experience preferred.
• High school diploma required, some college preferred.
• Strong work ethic.
• Strong communication skills.
• Excellent customer service skills and people-oriented focus.
• Ability to deal with change.
• Entrepreneurial mindset.
• Willingness to work a flexible schedule.

Physical Requirements:

Must be able to properly lift, pull, and/or push up to 50 pounds in the stocking and merchandising of the store inventory. Perform basic mathematical calculations. Must be able to stand up for an entire eight (8) hour shift. Standing, stooping, and bending as necessary to stock and inventory merchandise.