What are the responsibilities and job description for the Fuel Desk Leader position at Coffee Cup Fuel Stop?
Earn up to $20/hour!
Yes, you read that right! Time to let your previous Guest Service expierence shine at Coffee Cup Travel Plazas TA Express. Fast-paced, rewarding, and never boring- this is your chance to shine on a team that values great service. If you know how to keep Guests coming back with top-notch hospitality, we want you on board. Starting pay is $15.00, but you could make up to $20 for your passion for exceptional Guest service!
JOIN OUR TEAM!
Our team is our most important guest!
It’s not just a job, but an opportunity to grow by having fun and becoming part of the Coffee Cup Travel Plaza TA Express! We focus on teamwork, community, efficiency, hard work, and autonomy to create a focused and positive workplace that benefits our team and guests.
Benefits available for all team members include:
• Weekly pay
• 401(k) with company matching
• Paid Time Off
• Premium pay for overnight shift
• Opportunity for wage increase after certifications & annual merit review
• Coffee Cup scholarships for recently graduated team members or children of team members (select locations)
• Access to Employee Assistance Program
• Coffee Cup Wellness Program
• Team recognition reward program
• Free birthday meal
• Shift meal 50% discount
• Team member referral bonus
• Years of Service gift & bonus
• Free coffee & fountain drink while on shift
• Corporate Coaching
Additional benefits for full-time team members include:
• Company-sponsored Health Plan
• Health Savings Account
• Vision, Dental, & Life Insurance
• Flexible spending accounts- medical and childcare
• Short Term Disability
Compensation:
- Range: $15.50 to $18.00 depending on experience and location.
- Shift differential: $2.00 to $3.00 depending on location.
Summary of Position
This individual will lead his/her team in the safe and effective execution of all daily business operations. This includes driving productivity standards in all work centers, problem-solving issues as they arise, and ensuring the team is providing great guest service.
The TEAM LEADER’S duties include:
- Assigning and directing the work of all team members to ensure safe and effective execution of daily business operations.
- Training and development of each team member in standardized work for each position using common practice methods.
- Team-member cross-training to develop operational flexibility.
- Properly deploying teams to cover the business needs of the store with a focus on guest service.
- Ensuring that all team members follow standardized work and standardized procedures diligently. This includes auditing all work center checklists throughout the day to ensure the team is on track to complete shift duties.
- Ensure team members are working safely and that there are no known safety issues with the building.
- Attention to the safety consciousness among all team members to ensure safety remains a front-and-center concern for all team members at all times, including daily discussions on safety topics.
- Leadership in front-line operation of the fuel desk and food centers.
- Respond quickly to team and guest concerns.
- Maintain a clean, great-looking store.
- Complete LOD lists and communicate daily activities to the General Manager by way of the LOD sheet. LOD sheets are turned in at the end of each day.
Requirements:
- Must be at least 18 with a high school diploma or equivalent.
- Have supervisory experience.
- Read and understand all checklists, manuals, and pertinent in-building operations manuals.
- Use technology as directed.
- Cross-train and work in other areas of the store as needed.
- Quickly and accurately operate all point-of-sale systems.
Salary : $15 - $20