What are the responsibilities and job description for the Store Supervisor position at Coffee of Champions Inc?
Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter’s Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.
You are applying to work with a franchisee of Scooter’s Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
DESCRIPTION
The Barista creates a memorable customer experience by providing fast, friendly service and consistent, quality products. This role is responsible for performing all job duties in a manner consistent with current company processes and procedures and maintaining all food safety and sanitation standards.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Greet and connect with each customer
• Welcome questions and seek opportunities to educate on our products
• Suggestively sell gift cards, complementary/additional products, and
merchandise
• Solicit order, enter sale, and process payment in a timely and friendly fashion
• Manage cash drawer, following established cash handling procedures
• Serve all customer orders according to recipe and aesthetic guidelines
• Deliver products within established speed of service guidelines and identify
drink upon delivery
• Operate and maintain cleanliness of all store equipment
• Optimize workflow efficiency by restocking workstations, food, supplies, and
merchandise
• Maintain cleanliness of coworker and customer areas
• Demonstrate genuine appreciation to each customer
QUALIFICATIONS
• Passion for people
• Ability to work cooperatively in a team environment
• Commitment to master brand recipes and techniques
• Dependability
• Energetic, fast-paced, flexible work style
• Ability to learn quickly, problem solve, and handle multiple duties
Disclaimer
The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.
Shift Lead
- Open at 4:45am
- Work nights and weekends
- Get deposits ready
- Supervise staff while manager is not there
- Make sure everything is stocked and ready for order
