What are the responsibilities and job description for the Call Centre Team Leader position at Coforge Limited?
Role: Call Center Lead
Location: Charleston, WV
Duration: Full Time
Skills Required:
· Proven experience as call center lead or similar position
· Experience in customer service is required
· Knowledge of performance evaluation and customer service metrics.
· Experience taking responsibility and ownership of stakeholders and projects.
· Strong documentation and organization skills.
· Outstanding communication and interpersonal skills
· Excellent organizational and leadership skills with a problem-solving ability.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Charleston, WV 25311 (Preferred)
Work Location: In person
Salary : $18 - $20
