What are the responsibilities and job description for the Customer Service position at Coforge Limited?
Role: Customer Service
Location: South Charleston, WV
Skills Required:
· Promoting and/saving products and services.
· Providing an excellent customer experience via phone.
· Negotiating and completing save/service order requests from customers.
· Working with customers patiently, tactfully, and efficiently.
· Accurately informing customers of various fees and adjustments.
· Providing options to the customer based on product and service needs.
· Active listening skills.
· Ability to follow tactical call flows to optimize the customer experience.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Shift:
- Day shift
- Morning shift
Ability to Commute:
- South Charleston, WV 25303 (Preferred)
Work Location: In person
Salary : $14 - $15
