Business Analyst

Job Title: Business Analyst

Skills: Claims processing system. Agile, no-code/low-code platforms, Claims systems, CRM platforms, and healthcare data

Experience: 10 to 15 Years

Location: Jersey City, New Jersey / Chicago, IL

Job Type: Full-time

We at Coforge are hiring Business Analyst with the following skillset:

• Looking for a Business Analyst to join a high-impact project focused on value-based care.
• Support the implementation of a new claims processing system (CAPS), a no-code CRM platform, a member portal, and a data lake.
• This role is ideal for someone who thrives in a fast-paced, multi-stakeholder environment and has experience working with healthcare workflows, CRM systems, and enterprise platforms.
• Gather and document business and functional requirements for CAPS, CRM, and related systems.
• Work with cross-functional teams to align process flows, integrations, and data mapping.
• Collaborate with architects, developers, and vendors to ensure solutions meet business needs.
• Support testing and validation, including UAT prep and execution.
• Help drive CRM adoption and end-user alignment.
• 8 years as a Business Analyst in IT projects (healthcare experience preferred).
• Familiarity with claims systems, CRM platforms, and healthcare data.
• Experience working with no-code/low-code platforms is a plus.
• Solid communication, documentation, and collaboration skills.
• Comfortable in Agile environments and working across teams.
• Create and maintain technical documentation, including system architecture, solution designs, and integration diagrams.
• Review and ensure code quality, including conducting peer reviews and driving best practices across the team.
• Stakeholder Management & Communication, work closely with product owners, business analysts, and other stakeholders to define technical requirements and translate business needs into technical solutions.
• Communicate complex technical concepts clearly to non-technical stakeholders and leadership teams.