What are the responsibilities and job description for the DESKSIDE Technician position at Coforge?
Job Description
Job Description
Role : Deskside Technician
Location : Minneapolis, MN
Mode of Hire : Full Time
Skills Required : -
- Associates Degree or bachelor’s degree in Information Technology or equivalent work experience
- 2 years prior deskside support experience
- Experience should be hands on support as opposed to phone support
- Experience with Desktop Break / Fix
- Experience with MS Windows 7-11
- Experience with MAC OS
- Experience with office technology (MS Office 365, Web-based Applications, One Drive).
- Install, move, add, changes (IMAC), build, configuration, and software support
- Experience in large corporate technical support environment
- Experience with ticketing tools – ServiceNow
- Experience providing excellent Customer Service and face to face hardware support to customers
Company Description
Coforge is a leading global IT solutions organization. We have a presence in 34 sales offices and 17 delivery centers, and 6 data centers and constantly seeks to find new yet simple ways to add value to our clients. At Coforge, we give you the right opportunity and help you achieve your career goals. Coforge is committed to offering exceptional benefits to you and your family, these benefits include medical, vision, dental, 401K, short term, and long-term disability. We partner with and support global leaders.
Company Description
Coforge is a leading global IT solutions organization. We have a presence in 34 sales offices and 17 delivery centers, and 6 data centers and constantly seeks to find new yet simple ways to add value to our clients. At Coforge, we give you the right opportunity and help you achieve your career goals. Coforge is committed to offering exceptional benefits to you and your family, these benefits include medical, vision, dental, 401K, short term, and long-term disability. We partner with and support global leaders.
