Manager, Facilities

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Time Type


Regular

Job Description


Position Summary:

The incumbent is responsible for the effective management of Cogeco facilities and non Headend property in North America. Ensures compliance of federal, provincial, state and municipal regulations while maintaining efficient operations. Ensures goods and services are purchased related to the maintenance and development needs of Cogeco facilities. Responsible for facilities maintenance, staff and contractors as well as coordinating environmental management requirements. The incumbent also develops and reports on performance indicators for the Cogeco facilities as well as recommends and implements measures of cost reduction initiatives.

Key Responsibilities

• Manages a team of facility personnel including contractors and support services.
• Creates and maintains records in a central database of facilities contracts, leases and costs, HVAC inventory and activities throughout the Division to enable the development of an accurate forecasting model.
• Coordinates the collection of information from the divisions and assists with the implementation of approved facilities related initiatives. This also includes the tracking, analysing and reporting of the results of each initiative.
• Develops annual departmental operating and capital budgets and forecasts to ensure alignment with Cogeco strategic direction and monitors results.
• Works with procurement to ensure that supplier contracts are negotiated in line with business needs and supports recommendation for suppliers associated with facilities, property, and related maintenance activities. Manages the daily requirements for facility contracts with vendors.
• Supports Emergency Response Coordinator for all facilities and asa Management representative (of their office location)Workplace Health & Safety Committee ensuring compliance to Labour Canada and the United States.
• Manages capital projects related to facility n and enhancement including preparation of budget, project plan, status reports and related purchase requests.
• Support the monitoring and log HVAC Halocarbon activity through every HVAC vendor supporting compliance.
• Administers and monitors UPS and KW consumption loads on Burlington facilities and critical Data rooms with reports for corrective actions or recommendations as required.
• Manage required testing and inspections of generators in compliance with CSA and TSSA standards
• Conduct annual Environmental and Structural Audit of facilities with report and required repairs for Cogeco’s board of directors.
• Responsible to apply, design, audit, provide KPI’s and enforce under (CSR) Corporate Social Responsibility compliance of Environment and Energy management procedure.
• Responsible in assisting to create and maintain compliance for pesticide, water conservation, construction and waste, water conservation and diversion and WHMIS procedure management under BOMA requirements.
• Liaises with System managers regarding local maintenance and facility issues and provides support and recommendations as required.
• Develops and maintains forms, bulletins and related communications related to facilities.
• Incumbent must develop and set annual objectives for employees under his/her supervision to manage, motivate and evaluate based on operational requirements and administered under the Performance Management Process.
• Develops, provides input to, and implements policies and procedures for facilities administration.
• Responds to concerns and issues raised by employees and management (internal customers) regarding day-to-day environmental (HVAC) and (BAS) maintenance and property issues, and provides solutions in a timely manner throughout facilities.
• Ensures that Cogeco facilities experienced by both internal and external customers, both current and potential, enhances the corporate marketing and public relations image. The incumbent must be constantly attentive and responsive to the required needs and assist in the resolution in a timely and professional manner while ensuring the solution meets the customer’s needs.
• Performs other duties as assigned.
  
  

Essential Qualifications


(Knowledge, Skills and Experience are required for entrance to the Position):

Education

• Bachelor’s Degree or an equivalent combination of education and experience is required
• Certification in Building Environmental Systems Facility Management or Property Administration is an asset
  
  

Work Experience

• Minimum 8 years’ experience in facility or property administration.
• Minimum 5 years’ experience at a management level.
• Experience managing more than one site or system, would be an asset.
  
  

Technical Skills

• Project management experience
• Proven understanding and knowledge of relevant Federal and Provincial and State legislation including but not limited to: Canada Labour Code, Employment Standards, Human Rights, Privacy Act, Pay Equity, WSIB and the Occupational Health & Safety Act.
• Demonstrated ability to negotiate and influence business partners, and be assertive when resolving contract execution issues.
• Demonstrated problem solving, facilitation, and conflict resolution skills within a culturally diverse multi-location work environment.
• High level of integrative analytical skills both numeric and non-numeric.
• Working knowledge of financial systems and associated software programs and reporting functionalities.
• General understanding of the cable communication industry and its equipment would be an asset.
  
  

Competencies And Skills

• Strong verbal and written communication skills to compile and prepare data into logical reports, briefings, and recommendations for internal and external use, are required. So too, are demonstrated oral and multimedia presentation skills.
• French is an asset
• Experienced in effectively coordinating multiple projects, executing multiple tasks simultaneously and efficiently while working with conflicting priorities in a fast-paced environment.
• Expertise in the field of plant and systems operations, facilities management and/or construction, HVACs, plumbing, electrical, and UPS systems.
• Exceptional organizational skills with a perspective that is detail oriented, focused on accuracy and thoroughness.
• Solid interpersonal skills with a winning customer service attitude and high level of professionalism when dealing with problems and complaints.
• Self-motivated with the ability to take initiative in identifying and resolving problems independently, and to monitor own work quality.
• Proven planning skills with the ability to “think outside the box” and see the “big picture” impact of decisions/actions.
• Experience in managing operations and maintenance teams consisting of skilled trades including electricians, building operators and general maintenance workers.
  
  

PHYSICAL DEMANDS AND VISUAL ACUITY

• Must be able to travel occasionally.
  
  

Location :

Burlington, ON

Company


Cogeco Connexion Inc

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.

If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com