What are the responsibilities and job description for the Customer Care Specialist - Field position at Cogeco, Inc.?
Job Description
- Responsible for delivering outstanding customer care in all aspects of Field Operations activities including installation, service, design, materials management, and daily workloads.
- Provides leadership, strategic direction, and effective coordination of activities to ensure market profitability and customer satisfaction.
- Develops and implements business strategies across the Technical Operations organization to meet established service metrics and quality assurance goals.
