What are the responsibilities and job description for the Customer Service Representative position at COGENT Infotech?
We're Hiring: Customer Service Representative!
📍 Location: Long Island City, NY 11101
⏳ Duration: 6 months
🕒 Hours: 35 hrs/week
📅 Shift: Must be comfortable working any shift between 6 AM - 12 AM (Sunday - Saturday) | Weekend work required
🎤 Interview Mode: In-person
Are you a customer service professional with call center experience?Do you thrive in fast-paced environments and have strong communication skills? If so, we want to hear from you! If so, we want to hear from you!
Key Responsibilities:
✅ Handle high-volume incoming calls
✅ Research & track customer inquiries using IT systems
✅ Create service requests & escalate unresolved issues
✅ Utilize Microsoft Word & Excel effectively
💼 Join a dynamic team and make a real impact!
📢 Interested? Send your resume to Anjali.kalta@cogentinfo.com
