Scheduling Coordinator - Senior Living Community

THE COMPANY

Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.

At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!

WHAT WE OFFER

• Competitive wages, training, and growth opportunities.
• Early access to paycheck.
• Health, Dental, Vision, and Life Insurance.
• Paid Vacation, Holidays, and Sick Leave.
• 401K with company match.
• Free meals at work.
• Employee Assistance Program.
• Generous Employee Referral Program and more.

POSITION SUMMARY

Our Resident Care/Services Coordinator is the primary scheduler for our care team members which will include nurses, med tech and nursing assistants. You will act as a liaison between residents, their families, and the care team to promote a supportive and safe living environment. They support the Health and Wellness Director by ensuring that systems are in place to provide quality assisted living services in all resident care areas. Duties include problem-solving resident concerns and coordinating care with the team and external providers. Additionally, they assist with medication administration and direct resident care when necessary.

KEY RESPONSIBILITIES

• Schedule and assign nurses, nursing assistant and med tech shifts to ensure adequate coverage and compliance with staffing guidelines and department allowances.
• Train and support care team members, promoting teamwork and adherence to care standards.
• Maintain accurate and up-to-date resident records, including care plans, incident reports, and medical documentation.
• Coordinate care planning with home health agencies on-site, working within community and company policies.
• Coordinate admissions with the sales team, including supervising move-ins.
• Complete family/resident admission interviews.
• Facilitate communication between residents, families, and healthcare providers to ensure seamless care delivery.
• Address residents’ special needs, requests, and complaints.
• Assist with medication administration and direct care to residents when necessary.
• Understand the community's care regulations along with state-specific regulations.

CANDIDATE QUALIFICATIONS

Education and Certifications:

• High School Diploma or equivalent.
• Must have a valid state medication administration license (CMT or Licensed Medicine Aide) or meet the state requirements for medication administration in assisted living.
• Current First Aid and CPR license.

Experience, Competencies, and Skills:

• At least one (1) year of staff scheduling experience is required
• At least two (1) year of experience administering medications and providing care in a professional caregiving setting is required.
• Experience with memory care residents.
• Excellent attention to detail and high integrity.
• Excellent communication skills and teamwork mindset.
• Strong leadership and team management skills.
• Positive attitude, empathy, patience, and commitment to treating our residents with dignity and respect.
• Willingness to participate in weekend rotation.