Demo

Electro-Mechanical Field Service Technician

CognITek Group
Rochester, NY Full Time
POSTED ON 1/3/2025
AVAILABLE BEFORE 2/19/2025

Field Service Technician for Laser Machines

  • 100% travel M-F
  • Pay range $30-40 an hour
  • Exiting military techs (Nuke Electronics Technician, Nuke Electricians Mate, Avionics Technician, Fire Control Technician, Conventional Electricians Mate, Conventional Electronics Technician, Gas Turbine Electrician.) are high $20's an hour.

Company Description

As part of the global Corporation, our client draws from an extensive global source of support and innovation. The Corporation employs more than 60,000 people around the world, across a wide spectrum of industries including machine tools and controls, automotive, aerospace, industrial machinery, elevator, energy, metals, chemical, food and textile. This diversity, strength and stability trickles down to customers—who benefit from massive global R&D efforts and widespread knowledge base.

Position Description

Our client is searching for a Field Service Technician for Laser machines.

This position requires heavy travel throughout the region, very good communication skills and the mechanical and electrical knowledge necessary to repair, troubleshoot, modify and test complex technical problems on industrial machine tool products for our customers. These services are provided on-site at our customer’s facilities and via telephone if situation permits. Essential Responsibilities:

  • Diagnose complex technical problems and perform on-site repair.
  • Examine machines mechanically and perform repairs by dismantling machines and rebuilding mechanically.
  • Diagnose technical problems and troubleshoot via telephone.
  • Communicate professionally and effectively with customers via telephone.
  • Manage heavy inbound telephone load efficiently and in a professional manner.
  • Effectively interpret schematics and block diagrams to analyze and troubleshoot problem products.
  • Document in detail product problems and resolutions.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Working knowledge of how to read mechanical drawings and wiring diagrams.
  • CNC programming skills necessary
  • Ability to operate computers using windows operating systems.
  • Excellent oral and written communication skills.
  • Ability to work in a fast paced, team environment

Education and Experience:

  • 2 year Electronic or Technical Degree.
  • 2-5 years of field service experience in the machine tool industry a plus.
  • Skilled in Electrical measurement and inspection techniques. (Voltmeter, Oscilloscope and other measurement equipment).
  • Experience in troubleshooting and repairing mechanical problems. (Ballscrews, bearings, gearing and various way systems).
  • Skilled in mechanical measurement and inspection techniques. (Indicators, micrometers, gage blocks and optical comparators. Laser Interferometer and ballbar a plus )

Compensation and benefits:

Our client offers an extremely competitive salary along with mileage reimbursement, a 401K, Health, Dental and Vision.

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:

  • CNC programming: 1 year (Required)
  • Field service: 1 year (Required)
  • Mechanical knowledge: 1 year (Required)

Work Location: On the road

Salary : $30 - $40

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