Sales Account Manager

The Sales Account Manager will be an experienced professional with a proven track record in the automotive aftermarket industry, specifically in selling premium branded products. This role involves identifying new business opportunities, and developing and cultivating long-term relationships to drive sustainable and incremental revenue growth.

Essential Duties & Responsibilities :

• Sales & Account Management :
• Identify, qualify, and secure sales opportunities to drive revenue growth.
• Build and manage key accounts, introducing new products and solutions to expand engagement.
• Achieve sales goals through sales pipeline development, sales leads, understanding sales metrics, and other assigned sales functions and processes.
• Proactively hunt for new business opportunities, establish new distribution partner programs, and successfully onboard prospects.
• Technical Support & Customer Service :
• Be familiar with product literature and be able to convey product information and availability to customers
• Provide in-depth technical product support, make recommendations, and troubleshoot customer issues via phone, email, and digital channels.
• Develop strong customer relationships, ensuring their needs are fully understood and addressed.
• Internal Collaboration & Product Knowledge :
• Work with internal teams, including technical support and marketing, to enhance the customer experience.
• Stay updated on product features and train both customers and staff as needed.
• Clearly communicate technical details and specifications to customers.
• Organization & Record Keeping :
• Maintain accurate records of customer interactions, leads, and orders to support follow-up and account growth.
• Provide customer feedback to management, product development, customer service, marketing, and operations using the Voice of the Customer (VOC) to help improve our current product offering and programs.

Requirements

Preferred Education and Experience :

Knowledge and Personal Attributes :

Salary Description

31.00-$36.00 / Hour

Salary : $31 - $36