What are the responsibilities and job description for the AWS connect - Solution Architect position at Cognizant North America?
We are seeking a Sr. Technology Architect with 16 to 20 years of experience to join our team. The ideal candidate will have extensive experience in Genesys Cloud and Amazon Connect. This hybrid role requires a deep understanding of data governance and will involve designing and implementing advanced technology solutions.
Cognizant's 'Customer service Transformation' team is part of Cognizant's Enterprise Platform Services (EPS). This is transforming rapidly, thanks to expanding digital technologies, AI-driven self-service, and the adoption of cloud. Contact centers have re-shaped into experience centers that deliver pro-active, hyper-personalized services. At Cognizant, you will join a dynamic team that helps create a contact center that remodels traditional customer journeys, selects the right platforms and infuses next-gen technologies to drive better business outcomes for our clients.
Role : AWS Solution Architect
Location : Remote
Experience : 16 - 20 Years
Salary and Other Compensation :
The annual salary for this position is between $150,000 and $195,000 depending on the experience and other qualifications of the candidate.
This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements :
- Paid holidays plus Paid Time Off
- Medical / Dental / Vision / Life Insurance
- 401(k) plan and contributions
- Long-term / Short-term Disability
- Paid Parental Leave
Disclaimer : The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Responsibilities and Qualifications
Salary : $150,000 - $195,000
