What are the responsibilities and job description for the SAP SCM Service Delivery Manager - Associate Director position at Cognizant North America?
About Cognizant's SAP Practice
Cognizant's SAP practice is part of our Enterprise Platform Services (EPS) unit. In Cognizant's SAP practice, we help enterprises improve business value in the digital economy. As part of this practice, you will drive digital acceleration, to prepare our clients for the approaching autonomous business by unlocking the value of digital with industry-specific outcomes. Our extended service portfolio and business solutions help our clients gain driven leadership, discover new revenue streams and achieve business agility-all with the operational mandates of cost and efficiency.
Cognizant Technology Solutions is currently seeking a highly skilled SAP Service Delivery Manager who will be catering to the North America customers and involves supporting proactive and reactive business opportunities such as managed services and transformation. The individual will be closely working with our onsite sales / delivery teams, and participate in solution discussions, and workshops.
Role : SAP SCM Service Delivery Manager
Job Level : Associate Director
Location : Stamford, CT. Work From Home - Remote
Duration : Full Time only
Job Summary
We are seeking a highly experienced Service Delivery Manager with expertise in SAP SCM, Sales Order Oriented Planning, and SAP Other SPM Configuration. This role requires strong domain skills in Sales Planning & Execution and Sales & Marketing.
Responsibilities
- Be responsible for the delivery of SAP SCM Sales Order Oriented Planning solutions to ensure they meet client requirements and business objectives.
- Provide technical expertise in SAP and SAP
- Other SAP SPM Configuration to support project implementation and maintenance.
- Collaborate with sales and marketing teams to align SAP solutions with business strategies and goals.
- Ensure the seamless integration of SAP systems with existing business processes and IT infrastructure.
- Supervise and manage project timelines budgets and resources to ensure successful delivery.
- Identify and mitigate risks associated with SAP implementation and operation.
- Develop and maintain strong relationships with clients to understand their needs and provide ongoing support.
- Conduct regular reviews and assessments of SAP system performance and make recommendations for improvements.
- Own the resolution of technical issues and provide guidance to the support team.
- Ensure adherence to industry standards for SAP implementation and management.
- Deliver training and support to end-users to ensure effective utilization of SAP systems.
- Prepare and present reports on project status system performance and other key metrics to customers.
- Continuously update knowledge of SAP technologies and industry trends to provide innovative solutions.
Qualifications
Preferred Qualifications
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
The annual salary for this position is between $156,500 - $212,000 depending on experience and other qualifications of the successful candidate.
Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements :
Disclaimer : The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Salary : $156,500 - $212,000
