What are the responsibilities and job description for the Technology Architect - Genesys & Amazon Connect position at Cognizant North America?
Cognizant's 'contact center' team is part of Cognizant's Moment. This is transforming rapidly, thanks to expanding digital technologies, AI-driven self-service, and the adoption of cloud. Contact centers have re-shaped into experience centers that deliver pro-active, hyper-personalized services. At Cognizant, you will join a dynamic team that helps create a contact center that remodels traditional customer journeys, selects the right platforms and infuses next-gen technologies to drive better business outcomes for our clients.
Role : Technical Architect
Location : Remote. Candidate must be in the U.S
Experience : 15 Years
Salary and Other Compensation :
The annual salary for this position is between $130,000 / Year to $150,000 / Year depending on the experience and other qualifications of the candidate.
This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements :
Medical / Dental / Vision / Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term / Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer : The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Job Description and Responsibilities
Salary : $130,000 - $150,000
