What are the responsibilities and job description for the AVEVA PI System Support Specialist position at Cognizant?
AVEVA PI System Support Specialist
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
Cognizant Technology Solutions is seeking for a AVEVA PI System Support Specialist who could join our team of Engineering professionals in a permanent role. Our strength is built on our ability to work together. Our diverse set of backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our people and clients. We are looking for someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration. If you are excited by change, and excel through autonomy, we would love to hear from you!
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship. Cognizant will not sponsor H-1B or other U.S. work authorization, or lawful permanent residence (otherwise known as a “Green Card”) for this role.”
Job Location : Charlotte, NC USA (If the candidate is unable to relocate to Charlotte, NC, the candidate has the option of working remotely)
Job Summary :
We are looking for a strong PI System system support specialist to expand our PI Managed Services team for a customer with a growing volume of operational assets. The ideal candidate will help deliver a robust support model as well enabling the customer to gain maximum value from their AVEVA PI System. This includes working with a variety of customer stakeholders to ensure their business needs are met, providing technical guidance and best practice expertise.
Key Responsibilities :
- Help on analyzing, proposing and implementing solutions to address client challenges in the area of real-time data solutions.
- Provide PI System Support and best practice guidance in terms of integration, storage, modelling, visualization and consumption of time-series data.
- Working hours must be in Eastern Standard Time; 8am – 5 : 30pm.
- Implement\deliver the managed services solutions for the customer’s portfolio. This includes managing incidents and completing tasks in a timely manner.
- Oversee critical asset monitoring to ensure optimal system health.
- Support colleagues with the day to day work as well as resolve\troubleshoot issues.
- Align with customers on initiatives as well as process and system improvements.
- Work closely with team-mates, delivery leads, technical leads and SCRUM-Master to deliver best-of-breed PI expertiese.
- Be available for on-call support (fully compensated).
- Draft and maintain technical documentation such as user manuals, system documentation, training materials, SOPs and knowledgebase articles.
- Ensure critical KPIs are adhered to. Work within a stringent regulatory framework and ensure that the Service Level Agreement is complied with.
Job Requirements : Essential Skills :
On-Call Requirements :
24 / 7 Support
Nice to Have Skills :
Qualifications :
Higher academic or technical education within IT, Engineering, Automation with extensive experience with PI System tools (integration, installation and configuration, support)
Salary and Other Compensation :
Applications will be accepted until Jan 23rd 2025.
The annual salary for this position is between $113,000K -$132,000K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans
Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements :
Disclaimer : The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant
Cognizant (Nasdaq : CTSH) engineers’ modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
Salary : $113,000 - $132,000
