What are the responsibilities and job description for the Healthcare Patient Advocate position at Cognizant?
Cognizant is one of the world’s leading professional services companies, we help our clients modernize technology, reinvent processes, and transform experiences, so they can stay ahead in our constantly evolving world. Do you thrive in a busy environment and are you able to multi-task successfully? If so, please apply today!
The Patient Advocate coordinates activities to ensure that Medicaid, social security, county indigent or other types of eligible funding for healthcare services received for patients.
Duties and Responsibilities:
- Assist patients and others to complete forms, applications, and other paperwork.
- Collect and review patient information to determine patient’s eligibility.
- Prepare documents, review for accuracy and completeness.
- Provide technical assistance on agency issues, services, and programs.
- Maintain and/or create files or record keeping systems. Sort, label files, and retrieve documents or other materials.
- Interact with patients at the site to provide real-time service support, address patient concerns.
- Develop and retain professional relationships with hospital staff.
- Handle caseload, retrieve, sustain, and communicate all designated reports.
- Maintain confidentiality and adhere to EMTALA and HIPAA guidelines.
- Other duties as assigned.
Experience and Qualifications:
- 1 year of work experience in health care, medical insurance, hospital, or clinic
- High School or GED required; associate degree or equivalent from 2-year college a plus.
- Comfortable working in a fast-paced diverse environment
- Ability to work both independently and collaboratively within a team environment.
- Excellent communication skills to interact with patients and hospital staff.
- Ability to travel locally to other work sites.
- Proficient in Microsoft Office (Word, Excel pivot tables, Project, and PowerPoint)
- Familiarity with medical terminology and healthcare processes.
- Bilingual Spanish plus.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
