What are the responsibilities and job description for the Release Manager RDK position at Cognizant?
Location – Philadelphia, PA
Role
As a key engineer of the team, you will be responsible for driving on-time, high-quality releases across a large number of devices. Responsible for complete release quality and triage lifecycle which includes deployment, triage, mitigation, and tool development for software release operations. The position will require daily collaboration with Development and QA teams. You will assess and ensure the release quality of the RDK software with Key performance metrics as well as incidents from the field.
Also identify new tools, process etc. that are necessary to improve the software release triage engineering process. You will manage risks and resolve issues that affect release scope, schedule and quality.
Responsibilities
The annual salary for this position is depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Role
As a key engineer of the team, you will be responsible for driving on-time, high-quality releases across a large number of devices. Responsible for complete release quality and triage lifecycle which includes deployment, triage, mitigation, and tool development for software release operations. The position will require daily collaboration with Development and QA teams. You will assess and ensure the release quality of the RDK software with Key performance metrics as well as incidents from the field.
Also identify new tools, process etc. that are necessary to improve the software release triage engineering process. You will manage risks and resolve issues that affect release scope, schedule and quality.
Responsibilities
- Ensuring timely and high-quality software releases across various devices using proactive monitoring of metrics and alerting
- Troubleshoot problems in entertainment devices in various components like Media player, Audio/Video streaming protocols, Web browser, HDMI, Bluetooth, WiFi/Ethernet
- Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis
- Develop anomaly detection techniques and data-driven solutions to identify and address system issues.
- Deep-dive analysis of RDK middleware issues, including source code review, to identify root causes in the middleware and platform.
- Design and enhance operational tools to improve system performance.
- Analyze data from millions of field devices to provide insights and support decision-making.
- Utilize AWS technologies (S3, Athena, Quick Sight) for data management and visualization.
- Architect and implement DevOps solutions for operational improvement.
- Compare the metrics globally across various device models.
- Respond immediately to critical field issues, determine their triggers, and mitigate them.
- Lead teams, mentor colleagues, and communicate technical insights effectively to stakeholders
- Embedded Systems experience
- Knowledge of RDK
- Knowledge and experience in Set-top boxes, Broadband Gateways, Networking or Home Security domain is plus.
- 5 years of C/C and Linux experience – from a code check perspective
- Defect Tracking Tools such as Jira
- SCM Tools - Git & GitHub
- 2 Years of experience as a technical lead and mentoring a small team of engineers
- 3 Experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data visualization and monitoring
- One of Scripting language experience - BASH, Go, Python
The annual salary for this position is depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
