Salesforce FSC/SFMC (Salesforce Marketing Cloud)Technical Architect

What makes Cognizant an outstanding place to work? The combination of rapid growth and an international and innovative environment!

At Cognizant, you will collaborate with your colleagues worldwide on crafting solutions for the world's leading companies and helping them become more flexible, innovative, and successful. This is your chance to be part of the success story. We are currently looking for a Technical Architect to join our Salesforce practice.

About the role

As an architect, you will be responsible for engineering, architecting, and delivering outstanding solutions for our customers. You will produce enterprise-standard implementations demonstrating the platform's full capabilities and lead delivery teams to deliver high-quality solutions on Salesforce.com.

Responsibilities:

• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals using both configuration and development.
• Work in an Agile environment, with a preference for application development experience.
• Be extremely hands-on with Salesforce capabilities and development platform.
• Experience with Salesforce Sales Cloud, Service Cloud, Financial Services Cloud, and Salesforce Marketing Cloud.
• Use Salesforce process automation tools (Flows, Process Builder, Approvals) while adhering to guidelines.
• Ensure robust security using the Salesforce security model, data and app securities, programming securities, encryptions, experience cloud security, and file & malware scanning
• Develop and maintain Apex code, ensuring security and quality standard methodologies (using tools like SonarQube, Checkmarx, Fortify).
• Build Salesforce Lightning UI and Lightning Web Components (LWC).
• Integrate external APIs using Salesforce Lightning Connect and develop REST, Bulk, and Streaming APIs.
• Implement identity and access management solutions (SSO, OAuth, Identity Connect, OpenID Connect, MFA).
• Use Asynchronous Apex, Outlook integration, Open CTI, and Salesforce Connect (OData).
• Develop reports, dashboards, and processes to monitor data quality and integrity continuously.
• Interpret system/business requirements and prepare specification and design documents.
• Align CRM platform changes with the sales process.
• Stay familiar with modern technology and architecture (cloud, virtualization, object stores).
• Enhance the platform using both configuration and code (Apex & Lightning Components).
• Apply advanced knowledge of architecture, design, and business processes.
• Collaborate in teams and develop meaningful relationships to achieve common goals.
• Demonstrate extensive software engineering experience in an Agile/SDLC environment, with strong design, coding, testing, maintenance, and debugging skills in Salesforce CRM.

Qualifications:

• BS/BA degree or equivalent experience.
• Minimum of 12 years of experience with Salesforce Sales/Service Cloud implementations in a multi-org structure and REST API development.
• Platform Developer I and II certifications highly desired.
• Salesforce Architect level certifications preferred.

Why Cognizant Salesforce

• Cognizant is one of the top 2 GSIs and is a trusted leader in designing, implementing, and driving transformational experiences using Salesforce solutions.
• We have 9800 Salesforce-skilled people globally.
• Ranked #3 in total number of certifications with an overall 4.77/5 rating in the Salesforce ecosystem
• 2400 projects for 800 clients, many of which are Fortune 500 companies
• Powered by our world-class global delivery, our unique partnership is based on our shared obsession with helping our clients create groundbreaking experiences.
• Cognizant's Salesforce services span Consulting and advisory services, design, implementation, and continuous value improvement.
• 7 Innovation Partner Awards (Industry and market awards and rated the no.1 in 2 Industry Segments

Salary and Other Compensation:

Applications will be accepted until 03/16/2025.

The annual salary for this position is between $170,000- 185,000, depending on the experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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