What are the responsibilities and job description for the Technical Services Representative position at Cognizant?
About the Role
Cognizant's Cloud, Infrastructure, and Security Services Practice is all about driving digital transformation by modernizing core infrastructure across layers.
As a Field Service Technician, you will play a key role in helping customers transform their infrastructure and workplace to meet evolving needs.
Responsibilities:
- Deploy and configure new equipment, software, and applications.
- Provide Level 2 support for IT infrastructure and applications.
- Collaborate with cross-functional teams to resolve complex technical issues.
- Analyze and troubleshoot problems using various tools and techniques.
- Develop and maintain knowledge of emerging technologies and industry trends.
