What are the responsibilities and job description for the IT Support Services Intern position at Coherent Corp.?
Job Description
Primary Duties & Responsibilities
Safety Requirements
All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.
Quality And Environmental Responsibilities
Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.
Culture Commitment
Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:
Integrity – Create an Environment of Trust
Collaboration – Innovate Through the Sharing of Ideas
Accountability – Own the Process and the Outcome
Respect – Recognize the Value in Everyone
Enthusiasm – Find a Sense of Purpose in Work
Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. person, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State."
If you need assistance or an accommodation due to a disability, you may contact us at talentacquisition@coherent.com .
About Us
Coherent is a global leader in lasers, engineered materials and networking components. We are a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor equipment, and consumer markets. Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and hard-work through a competitive compensation program. It's an exciting opportunity to work for a company that offers stability, longevity and growth. Come Join Us!
Note to recruiters and employment agencies: We will not pay for unsolicited resumes from recruiters and employment agencies unless we have a signed agreement and have required assistance, in writing, for a specific opening.
About The Team
II-VI Aerospace & Defense is a high technology company, offering careers in offices and campuses in California, Colorado, Florida, Pennsylvania, and Ohio. We work with emerging technology in areas of atmospheric sensing and imaging, adaptive optics, optical communications, coherent beam combining, and numerical performance analysis of atmospheric optics systems. II-VI A&D has recently been awarded several new government contracts and we are offering opportunities to leverage your technical experience and interpersonal skills for something more than a simple paycheck. If this sounds like the type of environment you are seeking at this point in your career, and if your background meets these qualifications, please apply. We will offer a competitive salary and benefits. Since II-VI A&D is a rapidly expanding organization, it means that significant opportunities exists for career advancement and professional development.
Primary Duties & Responsibilities
- Provide support to end-users for computer, application, system, device, access, and hardware issues.
- Respond to IT support incidents and requests.
- Document, track, and monitor support incidents and requests using ITSM application – Freshservice.
- Coordinate with other IT Operations, Systems, and Network personnel to resolve technical issues.
- Education: Actively working towards an Associates degree in Information Science/related field, or relevant practical experience, or degree candidate.
- Experience: 1 year of experience in IT operations and support or relevant educational experience.
- Knowledge of PC hardware configurations, software installations (using Microsoft SCCM or Intune), and networking fundamentals.
- Knowledge and support experience with Microsoft Windows 10/11, Office 365, and Active Directory.
- Excellent verbal and written communication skills.
- Strong customer service skills including telephone techniques, listening skills, sense of urgency, and enthusiasm.
- Strong problem-solving and work prioritization skills.
- Ability to excel in a cross-organizational, cross-cultural, global team environment.
- xxxx
Safety Requirements
All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.
Quality And Environmental Responsibilities
Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.
Culture Commitment
Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:
Integrity – Create an Environment of Trust
Collaboration – Innovate Through the Sharing of Ideas
Accountability – Own the Process and the Outcome
Respect – Recognize the Value in Everyone
Enthusiasm – Find a Sense of Purpose in Work
Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. person, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State."
If you need assistance or an accommodation due to a disability, you may contact us at talentacquisition@coherent.com .
About Us
Coherent is a global leader in lasers, engineered materials and networking components. We are a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor equipment, and consumer markets. Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and hard-work through a competitive compensation program. It's an exciting opportunity to work for a company that offers stability, longevity and growth. Come Join Us!
Note to recruiters and employment agencies: We will not pay for unsolicited resumes from recruiters and employment agencies unless we have a signed agreement and have required assistance, in writing, for a specific opening.
About The Team
II-VI Aerospace & Defense is a high technology company, offering careers in offices and campuses in California, Colorado, Florida, Pennsylvania, and Ohio. We work with emerging technology in areas of atmospheric sensing and imaging, adaptive optics, optical communications, coherent beam combining, and numerical performance analysis of atmospheric optics systems. II-VI A&D has recently been awarded several new government contracts and we are offering opportunities to leverage your technical experience and interpersonal skills for something more than a simple paycheck. If this sounds like the type of environment you are seeking at this point in your career, and if your background meets these qualifications, please apply. We will offer a competitive salary and benefits. Since II-VI A&D is a rapidly expanding organization, it means that significant opportunities exists for career advancement and professional development.
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