What are the responsibilities and job description for the Director of Technology position at Coins 'N Things?
Privately owned wholesale company in Bridgewater, MA looking to hire a Technology Director to lead our team. This position works under the direction of the Board, with minimal supervision. The Technology Director will manage and supervise our organization's technical operations which includes overseeing the current technology team, all technology related functions, and ensuring our technology systems and applications support the organization's goals and objectives. We are a medium sized family owned business with a 50 year history in the wholesale metals industry. We offer a very generous benefits package and a true family atmosphere. This position will be onsite, applicants bust be in commuting distance to Bridgewater, MA.
Duties and responsibilities
The Director of Technology will be expected to:
The current systems under the scope of the Director of Technology include, but are not limited to:
Required Qualifications:
Preferred Qualifications
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Duties and responsibilities
The Director of Technology will be expected to:
- Recruit, train, mentor, and motivate a team of technical professionals, providing guidance and support in their career development.
- Foster a collaborative and innovative work environment, promoting knowledge sharing and cross-functional collaboration.
- Day-to-day management of the team including scheduling, performance evaluations, 1-1 feedback, addressing performance issues in a timely manner if/when needed.
- Develop, implement, and evaluate IT projects in line with organizational goals.
- Manage the company's technology infrastructure, including hardware, software, and networking systems.
- Collaborate with board members, technology team, staff members and outside vendors to develop and strategize technological infrastructure and systems.
- Manage projects related to the implementation, testing and roll out of new systems and technologies.
- Develop and maintain disaster recovery, security and business continuity plans.
- Consult with various levels of management to identify business and technology needs to optimize department workflow and efficiencies.
- Ensure smooth delivery and operation of IT services by monitoring the system performance.
- Identifying vulnerabilities, the need for upgrades, and opportunities for improvement.
- Create processes and standards for selection, implementation, and support of systems.
- Keep up to date with new and emerging technologies and recommend how they can be leveraged to improve business operations.
The current systems under the scope of the Director of Technology include, but are not limited to:
- Salesforce
- Acumatica
- Sage accounting
- Custom trade tracking software
- Custom trading applications
- Camera security system
- Manufacturing tracking and monitoring
- Shipping and receiving tracking
- On site redundant data centers
- Redundant fiber between buildings
- Microsoft Azure
Required Qualifications:
- Bachelor's degree in computer science or a related field.
- Proven experience as an IT manager or in a similar role.
- Strong knowledge of information technology systems, infrastructure, and networking.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to think strategically and align technology with business objectives.
- Solid understanding of business practices with fundamental understanding of project management methodology
- Ability to manage a project from design to completion including roll out to end users
- Fluency in English, both written and oral
Preferred Qualifications
- Strong knowledge of Salesforce environment (including but not limited to permissions, custom objects, flows, apex, lightening web components)
- Knowledge of Acumatica or a comparable ERP system
- Knowledge of Sage100 Software/Crystal Reports/QuickBooks/Zenkraft
- Knowledge of Linux based servers
- Knowledge of NodeJS, AngularJS, HTML, NGINX, Python, JavaScript, jQuery, Kendo UI, ASP.NET and C#
- Knowledge of APIs and how they communication between systems
- Knowledge of relational databases
- Managing users, apps, and cloud infrastructure in Azure
- Managing on site data centers
- Managing Windows based office IT infrastructure
- Managing Fortinet based security
- Knowledge of Precious Metals a plus
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
