What are the responsibilities and job description for the Flint Restaurant Server AM Shift position at Colcord Hotel?
Description
POSITION SUMMARY:
If a station in the dining room is a symphony, the server is its conductor. Servers are responsible for leading and maintaining the communication between the entire service team, while also being the primary presence at the table. Servers must be able to delegate and prioritize quickly and constantly. Servers take control and ownership of every guest’s experience. Servers have a high degree of emotional intelligence and deliver thoughtful, empathy-driven service as a result of this. They have a strong, confident presence at the table that is derived from their comprehensive food, wine and spirits knowledge.
Requirements
KNOWLEDGE, SKILLS AND ABILITIES:
· Ability to think and communicate clearly in high pressure situations.
· Ability to move quickly and gracefully throughout the dining room.
· Demonstrate basic math skills with excellent reading, writing and verbal communication skills.
· Knowledgeable of the menu, ingredients and cooking techniques. Knowledgeable of drink recipes and pricing.
· Ability to confidently make food and beverage pairing recommendations.
· Ability to execute professional wine service.
· Knowledgeable of pre-check register operation.
· Knowledgeable of computer operations and ordering procedures.
· Knowledgeable of basic sanitation.
· Ability to effectively communicate effectively with customers, co-workers and supervisors.
· Ability to maintain excellent attendance and punctuality.
PHYSICAL DEMANDS
· Ability to stand and exert fact paced mobility for periods of 4 hours or more with a high energy level
· Abe able to lift 15-30 pounds, and exert fast-paced mobility between the dining room and kitchen for periods of up to 4 hours in length.
