What are the responsibilities and job description for the Valet Attendant position at Colcord Hotel?
Description
We are seeking a reliable and customer-oriented Hotel Valet Attendant to join our team. As a Hotel Valet Attendant, you will be responsible for providing exceptional customer service to our guests by safely parking and retrieving their vehicles.
Responsibilities:
- Greet guests in a friendly and professional manner
- Safely park and retrieve guests' vehicles
- Assist guests with luggage and other belongings
- Maintain cleanliness and organization of the valet area
- Provide accurate information about the hotel and local area to guests
- Follow all safety procedures and traffic laws while driving guests' vehicles
- Report any vehicle damage or incidents to management immediately
· Completes errands/deliveries for guests.
· Answers questions about the hotel or restaurant and surrounding areas.
· Transports guests to various areas in the Company vehicle within a 5-mile radius of the hotel.
· Provides gracious and professional service in an efficient manner. Perform all job duties toward the goal of maximizing guest service.
· Conduct oneself in a professional manner with the awareness that all actions and communications are within guest view.
· Maintain a professional appearance and uniform standards.
· Responds graciously to guest service issues and reports the situation to management.
· Remembers that safety is always first. Runs fast but drive slowly.
· Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.
Requirements
Requirements:
- High school diploma or equivalent
- Valid driver's license with a clean driving record
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment
- Strong attention to detail
- Ability to work flexible hours, including weekends and holidays
- Must be able to stand for extended periods of time and lift up to 50 pounds
If you are a team player with a positive attitude and a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity as a Hotel Valet Attendant.
