What are the responsibilities and job description for the Shift Lead/Assistant Mgr for an ice-cream parlor (KP) position at Cold Stone Creamery - Morganville (Amazins Inc)?
Cold Stone Creamery is a small business in Kendall Park, NJ (South Brunswick). We are professional, customer-centric, fast-paced and our goal is to deliver the Ultimate Ice Cream Experience. The secret recipe for smooth and creamy ice cream is handcrafted fresh daily in each store, and then customized by combining a variety of mix-ins on the frozen granite stone. Cold Stone Core Values - Do the right thing - Be the Best Be #1 - Bring out the BEST in our people - Profit by making people happy - Win as a team.
Our work environment includes:
- Growth opportunities
- Flexible working hours
- On-the-job training
- Company perks
- Safe work environment
- Lively atmosphere
Benefits/Perks
- Flexible Scheduling that ranges from weekdays to weekends between 10 AM and 11 PM
- Competitive Compensation
- Career Advancement Opportunities
- Free ice cream every time you work and discount on products you want to take home
- Substantial amount of tips
Job Summary
We are seeking an experienced Shift Lead/Assistant Manager, PART or FULL time to join our team! You will be responsible for the restaurant’s operational performance during your shift. You will supervise staff, help customers, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.
Responsibilities:
- Train and manage employees and assign duties as needed
- Lead team in providing exceptional customer service
- Resolve customer complaints gracefully and with tact
- Adhere to all health and safety rules and regulations
- Maintain appropriate inventory levels, and restock when necessary
- Make Ice-cream, build/decorate cakes, cup cakes, waffles, etc.
- Cake Decorating experience is a plus
Qualifications:
- High school diploma/GED
- Previous food service experience
- Familiarity with Microsoft Office, restaurant management software, and POS software
- Ability to remain calm and thrive under pressure
- Excellent management and leadership skills
- Strong communication and problem-solving skills
Salary : $15 - $22
