What are the responsibilities and job description for the Shift LeadAssistant Mgr for an icecream parlor KP position at Cold Stone Creamery - Morganville (Amazins Inc)?
Cold Stone Creamery is a small business in Kendall Park, NJ (South Brunswick). We are professional, customer-centric, fast-paced and our goal is to deliver the Ultimate Ice Cream Experience. The secret recipe for smooth and creamy ice cream is handcrafted fresh daily in each store, and then customized by combining a variety of mix-ins on the frozen granite stone. Cold Stone Core Values - Do the right thing - Be the Best Be #1 - Bring out the BEST in our people - Profit by making people happy - Win as a team.
Our work environment includes :
Growth opportunities
Flexible working hours
On-the-job training
Company perks
Safe work environment
Lively atmosphere
Benefits / Perks
Flexible Scheduling that ranges from weekdays to weekends between 10 AM and 11 PM
Competitive Compensation
Career Advancement Opportunities
Free ice cream every time you work and discount on products you want to take home
Substantial amount of tips
Job Summary
We are seeking an experienced Shift Lead / Assistant Manager, PART or FULL time to join our team! You will be responsible for the restaurant’s operational performance during your shift. You will supervise staff, help customers, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.
Responsibilities :
Train and manage employees and assign duties as needed
Lead team in providing exceptional customer service
Resolve customer complaints gracefully and with tact
Adhere to all health and safety rules and regulations
Maintain appropriate inventory levels, and restock when necessary
Make Ice-cream, build / decorate cakes, cup cakes, waffles, etc.
Cake Decorating experience is a plus
Qualifications :
High school diploma / GED
Previous food service experience
Familiarity with Microsoft Office, restaurant management software, and POS software
Ability to remain calm and thrive under pressure
Excellent management and leadership skills
Strong communication and problem-solving skills
