What are the responsibilities and job description for the Assistant Manager position at Cold Stone Creamery?
As an Assistant Manager at Cold Stone Creamery, you will play a key role in the success of our team. Key responsibilities include:
Leadership and Development
- Train and coach employees and team leaders to ensure they have the skills and knowledge needed to excel in their roles.
- Delegate tasks effectively to the team and provide regular follow-up to ensure tasks are completed on time.
You will also be responsible for holding your team accountable for their performance and ensuring that they maintain high standards of service quality.
Service Delivery
Your goal is to ensure that customers receive fast and friendly service every time they visit our store. This includes:
- Staffing and scheduling the team appropriately to control labor costs.
- Ensuring proper cash handling procedures are followed at all times.
- Maintaining accurate inventory levels and ordering supplies as needed.
As a leader at Cold Stone Creamery, you will be expected to embody our core values and live our mission: to make people's day a little brighter with our super-premium ice cream products.
