Demo

Assistant Manager

Cold Stone Creamery
Cold Stone Creamery Salary
Allen, VA Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 3/26/2025

Job Functions:

  • Available to work a flexible schedule of up to 40 hours per week, including weekends and holidays.
  • Primary responsibility of making ice creams, cakes, cupcakes, waffles, Serving customers, etc.
  • Keeping up with the cleaning of all the aspects of the store
  • Adheres to the dress code at all times.
  • Reports directly to the Owners and assists the General Manager in overseeing store operations.
  • Achieves business results in accordance with budgeted expectations, including sales, labor, and store operating expenses.
  • Handles cash handling responsibilities with a high level of professional care, verifying daily deposits and promptly accounting for any discrepancies.
  • Ensures proper staffing and uniform compliance, and trains employees in sales techniques, store operating procedures, suggestive selling, and sampling procedures.
  • Maintains product quality and presentation according to company standards and policies, projecting a positive and inviting image.
  • Exercises vigilance and control over the waste program to minimize losses.
  • Conducts inventories as scheduled and orders products/supplies according to procedure, following model stock guidelines provided by Management.
  • Adheres to company policies and procedures regarding hiring, training, and progressive corrective action.
  • Prepares and conducts performance evaluations of store personnel in accordance with company policy.

Responsibilities:

  • Maintains store cleanliness to the highest standard, in compliance with company policy and OSHA standards.
  • Conducts orientation and ongoing training for new team members, ensuring certification per position through modular training and practical assessments.
  • Ensures accurate and timely clock-in and clock-out for all team members, including breaks.
  • Handles customer complaints according to company policy.
  • Participates in decision-making to ensure the execution of all company marketing programs and promotions.
  • Performs other essential duties as directed by the Owners.

Hours:

  • Expected to always be at work on time and in uniform.
  • Hours will fluctuate according to store needs.
  • Any schedule changes must be approved by the Owners.
  • Clock in and out accurately and take breaks and lunches as scheduled.

Physical Requirements:

  • Frequent lifting up to 30 pounds and occasional lifting up to 40 pounds.
  • Frequent carrying of items.

Skills:

  • Specialize in decorating standard cakes as well as construct custom designs upon request.
  • Provide premier customer service.
  • Possess and maintain a positive attitude.
  • Able to work in a fast-paced environment.
  • Ability to work independently and meet deadlines.
  • Must have Manager Food Manager Certification.

Job Type: Full-time

Competitive Pay, Bonuses, and Other Benefits

Shift: 8-hour shifts

Weekly Day Range: Every weekend, weekend availability required

Work Location: In-person

Job Types: Full-time, Part-time

Pay: $15.00 - $21.00 per hour

Benefits:

  • Employee discount

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Ability to Commute:

  • Glen Allen, VA 23059 (Required)

Work Location: In person

Salary : $15 - $21

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