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General Manager

Cold Stone Creamery
Warrensburg, MO Full Time
POSTED ON 1/15/2025 CLOSED ON 3/14/2025

What are the responsibilities and job description for the General Manager position at Cold Stone Creamery?

Job Summary
We are seeking a dynamic and experienced General Manager to oversee the daily operations of a ColdStone Creamery. The ideal candidate will possess strong leadership skills, a passion for excellence, and a commitment to delivering exceptional customer service. This role requires a hands-on approach to managing kitchen operations, staff training, and ensuring compliance with food safety standards.

Duties

  • Lead and manage all aspects of restaurant operations, including kitchen management and front-of-house activities.
  • Oversee the implementation of food safety protocols to ensure compliance with health regulations.
  • Utilize Aloha POS systems for efficient order processing and inventory management.
  • Develop and implement training programs for staff to enhance culinary skills and customer service.
  • Manage catering services, ensuring high-quality food presentation and timely delivery.
  • Foster a positive work environment that encourages teamwork and professional growth among employees.
  • Analyze financial performance and implement strategies for cost control and revenue enhancement.
  • Engage with customers to gather feedback and improve service quality.

Experience

  • Proven experience in a managerial role within the restaurant or casual dining industry.
  • Strong knowledge of kitchen management practices, including culinary techniques and food safety regulations.
  • Familiarity with POS systems, particularly Aloha POS, is preferred.
  • Experience in training development and staff management is essential.
  • Excellent communication skills with the ability to motivate and lead a diverse team.
  • A background in catering services is a plus, enhancing our offerings to clients.

Join us in creating memorable dining experiences while leading a dedicated team in our vibrant establishment!

Job Type: Full-time

Pay: $40,000.00 - $58,559.00 per year

Work Location: In person

Salary : $40,000 - $58,559

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