What are the responsibilities and job description for the General Manager position at Cold Stone Creamery?
Job Summary
We are seeking a dynamic and experienced General Manager to oversee the daily operations of a ColdStone Creamery. The ideal candidate will possess strong leadership skills, a passion for excellence, and a commitment to delivering exceptional customer service. This role requires a hands-on approach to managing kitchen operations, staff training, and ensuring compliance with food safety standards.
Duties
- Lead and manage all aspects of restaurant operations, including kitchen management and front-of-house activities.
- Oversee the implementation of food safety protocols to ensure compliance with health regulations.
- Utilize Aloha POS systems for efficient order processing and inventory management.
- Develop and implement training programs for staff to enhance culinary skills and customer service.
- Manage catering services, ensuring high-quality food presentation and timely delivery.
- Foster a positive work environment that encourages teamwork and professional growth among employees.
- Analyze financial performance and implement strategies for cost control and revenue enhancement.
- Engage with customers to gather feedback and improve service quality.
Experience
- Proven experience in a managerial role within the restaurant or casual dining industry.
- Strong knowledge of kitchen management practices, including culinary techniques and food safety regulations.
- Familiarity with POS systems, particularly Aloha POS, is preferred.
- Experience in training development and staff management is essential.
- Excellent communication skills with the ability to motivate and lead a diverse team.
- A background in catering services is a plus, enhancing our offerings to clients.
Join us in creating memorable dining experiences while leading a dedicated team in our vibrant establishment!
Job Type: Full-time
Pay: $40,000.00 - $58,559.00 per year
Work Location: In person
Salary : $40,000 - $58,559
