Administrative Assistant

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Real Estate Administrative Assistant - Real Estate Experience highly preferred

We are seeking a dynamic Real Estate Administrative Assistant to join the team at our successful Bedford, PA office. The Administrative Assistant handles the daily flow of work and administrative duties and ensures the various needs of agents are supported.

This person supports the sales associates by educating the use the Coldwell Banker systems and tools to minimize challenges and overcome them. The Administrative Assistant is an individual who is a rapid problem solver, who easily and quickly learns from their environment, and who appreciates an efficient work structure. They can think through a problem or solution to present it logically to others and enjoy a variety of responsibilities in a changing environment. They strive to cultivate trust and goodwill through effective communication and are concerned about doing what is right according to the standards. The Administrative Assistant must be an independent decision maker, self-sufficient, and self-directed in their activities. Leads the agents in designing and implementing powerful support, training, and operational systems to empower associates’ businesses.

Responsibilities:

• Assists all Sales Associates with learning the company tools and technology
• Informs Sales Associates of changes to office policies and procedures
• Keeps everyone up to date about upcoming events and training.
• Serves as the first level of support for Sales Associate questions.
• Answers Phones and works with headquarters on administrative tasks and initiatives.
• Maintains listings, sales, settlements, and processes.
• Keeps records on all MLS functions such as agent additions, terminations, and transfers.
• Arranges for orientation and training of new hires and Sales Associates
• Helps train and assist agents with company CRM contacts and drip campaigns.
• Helps train agents to effectively navigate company tools and resources.
• Helps train agents to be cognizant of their internet presence and social media profiles.
• Keeps the company calendar up to date and accurate.
• Creates and distributes letters, memoranda, and other general office correspondence.
• May include appointment setting and various customer service calls.
• Assists central administration with agent file review, if needed
• Oversee purchasing/ordering (supplies and equipment)
• Oversee maintenance of office equipment and technology
• Oversee Offices schedule regarding Education Days, training, monthly meetings, etc.
• Coordinate leadership and associate participation in regional and national CB events.
• Occasional travel throughout the year to regional events

• High school graduate or equivalent combination of training and experience.
• 2-4 years of previous administrative experience.
• Excellent verbal communications skills and an ability to work independently in an office
• Proficient with Microsoft Office products, especially Google, Word, Publisher, Excel,
• Proficient with CRM products
• General knowledge of social media in a business-related setting.
• General knowledge of real estate practice and some knowledge of accounting is a plus.
• Hours are Monday through Friday 9-5 ½ paid lunch or 8-5 with an hour lunch. Requirements

• Competitive Compensation
• Health/Dental/Vision Insurance
• 401k Available