BRANCH OFFICE SALES MANAGER

The Branch Office Sales Manager is responsible for overseeing the management, operations, and profitability of their

designated Branch Office. They will drive the achievement of company goals through effective leadership and

coordination.

The Sales Manager will foster a professional and positive environment, ensuring that both the office team and the

public view the branch as a reputable and professional entity. This includes setting the tone for the Sales Associates in

terms of attitude, conduct, and image.

The Branch Office Sales Manager will work closely with their team to ensure both personal and company success

through strong leadership, accountability, and consistent development efforts.

OFFICE MANAGER RESPONSIBILITIES AND EXPECTATIONS

• Drive Office Goals: Align office goals with company objectives. Develop business plans and conduct quarterly

reviews with the appropriate Vice President or Regional Vice President.

• Motivate and Support Agents: Encourage agents to achieve maximum production and morale. Provide regular

feedback and assist agents with setting and reviewing goals.

• Conduct Sales Meetings: Hold regularly scheduled informational and motivational meetings, relevant to market

trends and industry changes. Ensure meetings are engaging, include recognition of agent achievements, and

promote company culture.

• Support Inexperienced Agents: Help new agents build their businesses quickly while ensuring compliance and

competence.

• Manage Office Operations: Oversee and control all daily Branch Sales Office operations.
• Encourage Participation: Promote involvement in REALTOR® Board/Association functions and educational

seminars to enhance agents' professional growth.

• Maximize Agent Productivity: Encourage agents to secure quality listings, effectively market and negotiate

properties, and work with qualified buyers to secure their next property.

• Market Awareness: Stay informed on local and macro market conditions and trends. Maintain regular contact

with a disciplined database of past clients.

• Recruitment and Retention: Continuously recruit, interview, and select quality agents to ensure organic growth

and replace departing agents.

• Referral Management: Manage and assign incoming referrals to the appropriate Sales Associates.
• Agent Support and Counseling: Provide guidance, counseling, and direction to the sales force, addressing

concerns, suggestions, and goals.

• Record Keeping and Reporting: Maintain records of monthly sales, prospects, listings, and financial analysis.

Submit accurate reports as required.

• Office Training: Assist Sales Associates with office orientation and procedures.
• Supervise Office Admin: Oversee Office Admin duties including attendance, accuracy, work ethic, morale, and

adherence to company workflows. Ensure timecards are accurate and advise leadership on any performance or

attendance issues.

• Performance Reviews and Employee Relations: Lead and manage annual reviews, quarterly check-ins, and

foster a positive work environment for the betterment of the office(s).

• Adherence to Company Policies: Ensure compliance with company policies and procedures for Sales Associates,

staff, and management.

• Continuous Improvement: Stay informed on market activity and conditions. Propose innovative sales ideas,

methods, and techniques to enhance office performance.

• Professionalism and Leadership: Demonstrate strong leadership, set high standards, and maintain a positive

attitude at all times.

ANCILLARY SERVICES

• Support the importance of these core services as a value-added service to customers.

QUALIFICATIONS

Person should possess the following:

o Excellent communications skills

o Personable, friendly, sociable

o Connects with people

o Flexible schedule

o Attention to detail

o Proficient with technology (Microsoft Office, Google products and other back-office software)

o Ability to work well under pressure balancing multiple priorities and assignments to meet deadlines

o Consistent with follow up and follow through

o Ability to handle and resolve recurring problems

o Must be highly organized

o Adaptable to various personalities/situations

EDUCATION and/or EXPERIENCE

• Real Estate Broker License required
• Strong understanding of the real estate industry and all state and national Fair Housing and real estate laws to

ensure compliance

• Proven ability to manage and lead a team

LANGUAGE SKILLS

• Ability to read and understand documents and to communicate with agents and other staff members in a

courteous and professional manner

MATHEMATICAL SKILLS

• Basic Accounting knowledge

REASONING ABILITY

• 
  Ability to define the problem, establish facts and draw a valid conclusion to solve the problem and plan

initiatives

CERTIFICATES, LICENSES, REGISTRATIONS

• A driver’s license is required

PHYSICAL DEMANDS

• Mobility to work in a standard office setting using standard office equipment including:
• Stamina to maintain attention to detail despite interruptions
• Strength to lift and carry files weighing up to 3 pounds
• Vision to read printed materials and a computer screen
• Hearing and speech to communicate in person and over the telephone

WORK ENVIRONMENT

• Frequently subject to interruptions in a moderate noise level office setting

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race,

religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.