What are the responsibilities and job description for the OFFICE ADMINISTRATOR position at Coldwell Banker Real Estate Group?
SUMMARY
The Administrator performs daily activities necessary to operate a residential real estate office. The Office Administrator is a professional and personable resource to the Sales Agents and the public. They perform a variety of receptionist and administrative activities. This is a part-time position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
● General Duties Include:
o Process listings, sales, and closings that are turned in by the agents in the region
o Scan and deposit checks
o Use our various computer programs to process listings, sales, and closings for the region
o Perform receptionist responsibilities: including greeting visitors, answering incoming calls, scheduling
appointments, and providing general information regarding real estate listings
o Process incoming and outgoing mail
o Assist our Sales Agents with troubleshooting and resolving issues
o Assemble listing and buyer packets, as needed
o Maintain accurate logs and monthly reports for the office
o Monitor office supplies and complete order process when necessary
o Maintain organized and accurate files on all work processes
o Open and close the office daily per local office instructions (turn on lights and radio, computer monitors, make
coffee, straighten office areas, etc.)
o Support the managing broker as needed
● QUALIFICATIONS
Person should possess the following:
o Excellent communications skills
o Personable and friendly
o Proficient with technology (Microsoft Office, Google products and other back-office software)
o Ability to work well under pressure balancing multiple priorities and assignments to meet deadlines
o Consistent with follow up and follow through
o Strong typing skills
o Ability to handle and resolve recurring problems
o Must be highly organized
o Adaptable to various personalities/situations
EDUCATION and/or EXPERIENCE
● Combination of education and experience sufficient to successfully perform the essential duties of the job
LANGUAGE SKILLS
● Ability to read and understand documents and to communicate with agents and other staff members in a
courteous and professional manner
MATHEMATICAL SKILLS
● Basic Accounting knowledge helpful in processing closings, deposits and the monthly billing statements
REASONING ABILITY
● Ability to define the problem, establish facts and draw a valid conclusion to solve the problem and plan
initiatives
PHYSICAL DEMANDS
● Mobility to work in a standard office setting using standard office equipment including:
○ Stamina to maintain attention to detail despite interruptions
○ Strength to lift and carry files weighing up to 3 pounds
○ Vision to read printed materials and a computer screen
○ Hearing and speech to communicate in person and over the telephone
WORK ENVIRONMENT
● Frequently subject to interruptions in a moderate noise level office setting
HOURS
● Monday - Friday (part-time hours)
BENEFITS
● Paid holidays
● Vacation and sick pay.
● 401K available
● Disability insurance & life insurance available
● Medical/dental/vision coverage available
