What are the responsibilities and job description for the Host position at Cole's?
Host - MUST BE AVAILABLE FRI, SAT, SUN
Are you an outgoing and service-minded person looking for a full or part-time job with a flexible schedule? Are you interested in working for a well-known, award-winning, and high-volume bar and grill, but have no previous food service experience? Shatzel Group is looking to hire hosts and hostesses for our Buffalo, NY location.
About US
Shatzel Group
As wonderful as our food is, people won't come back unless they receive the best quality service to match. So, our service staff is essential to our success. They are the liaison between our food and our patrons. They ensure that our high standards for taste, presentation, cleanliness, and service are always represented. This is why we do our best to attract and retain the highest-caliber service staff by providing a fun and friendly work environment along with competitive compensation.
A Day in the life of a Host
As a host or hostess, your warm, friendly, and professional demeanor creates the first impression of us for each new patron who walks through our doors. You are determined to make sure that they feel welcomed, are glad they came in, and want to stay for a great experience. Your positive attitude is contagious, even on busy nights when wait times are longer.
You greet each customer with a smile as soon as they walk in, you communicate wait times clearly, and escort them to their table as soon as it is ready. You answer any questions patiently and do your best to accommodate any special needs or requests. You communicate with other floor staff effectively as needed to best serve each patron. You also keep track of reservations.
You enjoy getting to interact with so many people during each shift and pride yourself in setting the tone for each dining experience with your hospitality!
Qualifications
No experience is required. We will train you! Are you able to project a professional image? Do you enjoy working with people? Are you dynamic, friendly, and service-oriented? Do you have excellent communication skills including the ability to listen, clarify, understand, and respond appropriately? Are you organized? Do you thrive in a fast-paced environment? Are you patient and able to maintain your composure under pressure? Do you have a positive attitude? If so, then you might just be perfect for this position!
Work Schedule
There are part-time positions available.
Are you ready to join our team?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!