What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Cole Walters - State Farm Agent?
ROLE DESCRIPTION :
As Customer Relations Representative - State Farm Agent Team Member for Cole Walters - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and sales through value based conversation. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
BENEFITS :RESPONSIBILITIES :
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
- Experience in sales preferred
- Property & Casualty license must be acquired by first day of employment.
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Able to anticipate customer needs and be solutions based.
QUALIFICATIONS :
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