What are the responsibilities and job description for the Operations Shift Leader position at COLECTIVO COFFEE ROASTERS?
Description :
COLECTIVO COFFEE JOB DESCRIPTION
Title : Café Shift Leader
Department : Retail
Reports to : Café Manager
Status : Full Time
Exempt : Non-Exempt
POSITION SUMMARY
The Café Shift Leader will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee's Mission and Values, under the supervision of the Café Manager.
SPECIFIC RESPONSIBILITIES
- Deliver café's positive financial results in accordance to budget.
- Develop and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.
- Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
- Delegate specific responsibilities using Café Functional Architecture Model.
- Ensures the café's coffee, food and administrative functions provide a remarkable customer experience with Colectivo's people, products and environments.
- Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers.
- Perform other duties or projects as assigned.
Requirements :
EDUCATION / QUALIFICATIONS
REQUIREMENTS
PIf5868a751618-31181-32609685
