Shift Supervisor - Chick-fil-A

Join our growing team! Chick-fil-A Colerain is looking for an experienced Shift Supervisor to lead the Chick-fil-A Colerain team in high performance operations. We hire the friendliest people who have a heart for customer service and want to work in a community-minded restaurant setting.

Duties & Responsibilities

• Lead morning, afternoon, or evening shifts by overseeing kitchen and front-line activities to ensure that the Chick-fil-A Colerain team is operating at a level of excellence
• Diffuse disagreements or matters of contention between Chick-fil-A Colerain team members or guests
• Ensure that morning, afternoon, and evening check-lists are completed and that necessary measures are taken in order to run a shift smoothly
• Set the example when it comes to best-practice procedural operations, cleanliness, and organization
• Monitor, track and secure all cash-handling operations for the shift
• Assist and supervise front-line and kitchen team members by aiding in operational tasks and filling in where needed
• Work with Catering Manager to ensure that all delivery and pick-up orders are completed on time
• Comply with all Chick-fil-A Colerain rules and regulations to promote a safe and productive work atmosphere
• Report any guest or employee complaints to Director of Operations when necessary
• Collaborate with Marketing Director by encouraging employees to cooperate in sales competitions and marketing goals
• Commitment to our Restaurant Vision

Required Skills & Experience

Team Member Benefits

Pay Type : Hourly (competitive and commensurate with experience)

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