What are the responsibilities and job description for the Customer Programs Analyst position at Coleto Brands?
Job Description
Job Description
Description :
We are seeking to fill a Customer Programs Analyst in either Greenville, SC or Solon, OH (Greater Cleveland Area) for Coleto Brands. This position supports finance and sales leadership teams through the development, management, calculation and execution of sales incentive programs and payments to external parties. Utilizes strong communication skills to foster relationships with peers and clients.
Duties and Responsibilities :
- Primary point of contact for incentives including but not limited to : Compiling / consolidating submissions, reaching out to and following up with builders, distributors and other external customers to obtain data
- Auditing and validating data points, streamlining processes and creating a centralized database providing insights into KPIs, trends and indicators of strategic success.
- Access, utilize & manage customer sales and customer program commitments and data to develop & maintain effective monthly, quarterly, annual, and ad-hoc reporting.
- Interpret legal contracts and extract builder program components to create spreadsheets that calculate respective incentives.
- Create a centralized database providing insights into KPIs, trends and indicators of strategic success
- Manage, calculate, submit, and reconcile customer incentive accruals and payments on-time across the Wholesale and Retail channels.
- Identify improvements to rationalize and simplify the monthly, quarterly and annual rebate determination processes.
- Assist with new customer and rep set-ups, channel, marketing tier, commission rates & product classification maintenance in Salesforce
- Assist with onboarding new Reps and Rep Agencies
- Partner and collaborate with cross-functional teams in the development of industry competitive sales incentive programs
- Perform other related duties necessary to conduct job objectives in an efficient and effective manner
Skills and Experience :
About US :
Coleto Brands is a dynamic collective of brands united by a commitment to enhancing spaces through design and functionality. Headlined by its flagship brands, Kichler and Progress Lighting, Coleto Brands provides residential lighting fixtures across key categories, including interior and exterior decorative lighting, bath / vanity, architectural systems and downlights, ceiling fans and landscape. Visit www.coletobrands.com .
Coleto Brands LLC, its divisions, subsidiaries and affiliates (collectively “Coleto Brands” or the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical / mental disability, medical condition, marital / domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Coleto Brands is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster : English and Spanish
E-Verify Right to Work Poster : English , Spanish
Requirements :
