What are the responsibilities and job description for the Insurance Sales and Order Processing Professional position at Colibri Group?
About This Role
We are seeking an experienced customer service representative to join our team at Colibri Group. As a customer service representative, you will be responsible for assisting customers with their inquiries and resolving issues in a timely and professional manner. Your duties will include processing securities and insurance sales orders, responding to client inquiries, and working collaboratively with other departments to address escalated client issues.
Duties and Responsibilities
* Provide exceptional customer service to customers via phone, email, and chat
* Process securities and insurance sales orders accurately and efficiently
* Respond to client inquiries in a timely and professional manner
* Collaborate with other departments to address escalated client issues
* Participate in ongoing training and development to improve customer service skills and knowledge
Requirements
* High school diploma or equivalent required; bachelor's degree preferred
* Experience in customer service or a related field
* Excellent communication and problem-solving skills
* Ability to work effectively in a fast-paced environment
* Proficiency in using technology to manage customer interactions
Perks and Incentives
In addition to the salary and benefits mentioned earlier, we offer a range of perks and incentives to support your success and well-being. These include opportunities for professional growth and development, flexible work arrangements, and a collaborative and supportive work environment.
We are seeking an experienced customer service representative to join our team at Colibri Group. As a customer service representative, you will be responsible for assisting customers with their inquiries and resolving issues in a timely and professional manner. Your duties will include processing securities and insurance sales orders, responding to client inquiries, and working collaboratively with other departments to address escalated client issues.
Duties and Responsibilities
* Provide exceptional customer service to customers via phone, email, and chat
* Process securities and insurance sales orders accurately and efficiently
* Respond to client inquiries in a timely and professional manner
* Collaborate with other departments to address escalated client issues
* Participate in ongoing training and development to improve customer service skills and knowledge
Requirements
* High school diploma or equivalent required; bachelor's degree preferred
* Experience in customer service or a related field
* Excellent communication and problem-solving skills
* Ability to work effectively in a fast-paced environment
* Proficiency in using technology to manage customer interactions
Perks and Incentives
In addition to the salary and benefits mentioned earlier, we offer a range of perks and incentives to support your success and well-being. These include opportunities for professional growth and development, flexible work arrangements, and a collaborative and supportive work environment.
