What are the responsibilities and job description for the Banking Client Service Representative position at Collabera?
Job Details :
Find out if this opportunity is a good fit by reading all of the information that follows below.
Title : Banking Client Service Representative
Location : Phoenix, AZ
Duration : 06 months of contract | Onsite
Pay : $28 / Hr. to $30 / Hr.
Job Description :
Requires a research driven person
Ability to navigate multiple systems, multitasker
Many different systems to learn
80% calls, 20% chat (proprietary system)
On the phones, answer 25- 30 calls / daily – phone all day.
Talk to commercial / business clients about anything
They are not singular focused, they are asked about any Treasury products
85% of calls we can solve on the phone in 10 min or less
15% of calls handed off / escalated
Salary : $28 - $30
