What are the responsibilities and job description for the IT Technical Support Specialist (L1) position at Collabera?
Position Details :
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
- Job Title : IT Technical Support Specialist (L1)
- Contract Duration : 12 Months
- Location : Chandler, AZ
- Pay Range : $18 / hour to $20 / hour
Job Summary :
Provide first-line IT support via voice and chat for internal employees in a 24 / 7 Global Service Desk environment. Troubleshoot MS applications and proprietary systems , handling up to 2 chat clients simultaneously . Ensure clear documentation for escalations and deliver exceptional client care .
Key Responsibilities :
Requirements :
Preferred Skills :
Salary : $18 - $20
