Demo

Network Engineer

Collabera
East Rochester, NY Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 5/2/2025

Position Details :

Industry :   Telecommunications

Job Title :  Network Engineer

Duration :   30 Months of Contract

Location :   Rochester, NY - 14623; Buffalo, NY - 14216 & Troy, NY - 12180 - (Onsite)

Pay Scale :   $35 - $42 per hourly

Job Description :

What you’ll be doing...

  • Join Company as we continue to expand our industry-leading network to improve the ways people, businesses, and things connect.
  • As a Network Operations Engineer, you will provide technical expertise on a critical role involving network transformation, network outages, service issues, network optimization, and maintenance.
  • You will be responsible for providing support to keep things running smoothly and change the way that our customers live, work, and play.
  • We are a 24x7 highly visible Operations environment that performs troubleshooting, configuration changes, drive issues to resolution, and related functions.
  • Performing optimization, troubleshooting, and maintenance of network systems and applications to identify overall system availability and performance.
  • Evaluating network coverage to find gaps, making recommendations to improve coverage, and helping to implement those recommendations.
  • Performing triage, fault isolation, and remediation of network events.
  • Generating, driving, and updating problem-tracking tickets via multiple systems and continuously improving business practices.
  • Escalating issues to the appropriate internal / external engineer teams for resolution.
  • Assisting with the cell site build program and switch inventory management.
  • Assist with Return Merchandise Authorization (RMA) for the field Team.
  • Assist with Shipping and Receiving for the field Team.
  • Assist with PO creation and completing.
  • Assist field team with managing power company accounts.
  • Assist field team with various remote support when needed.

What we’re looking for...

  • Being the first one to encounter and solve a problem is enjoyable to you.
  • You’re great at following an established process or procedure to complete tasks.
  • Experience navigating and working well at all levels in a fast-paced, ever-changing network environment.
  • You are dependable and enjoy supporting the rotational needs of a technical environment.
  • You’ll need to have :

  • Associate’s degree or two or more years of work experience.
  • Three or more years of relevant work experience.
  • Willingness to work rotating shifts including weekends and holidays.
  • Even better if you have one or more of the following :

  • A technical degree in Electronics, Telecommunications, Computer Science, Engineering, Business or a related discipline.
  • Knowledge of telecommunications equipment and technologies like Telephony Switching, Data Communications and Network Routers.
  • Computer support experience, including troubleshooting PC hardware and configurations.
  • Vendor management experience.
  • Salary : $35 - $42

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